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    1. When can I receive package after the payment?
    Processing Time : After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item's stock status.

    2. What shipping method Queeana use?
    Queeana partners with major international shipping companies such as DHL, UPS, ePacket, AESS and EMS to offer. 

    3. Shipping Charge
    The shipping is Free.

    4. How to track my order?
    Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link

    Shipping from Chinese Warehouse

    China Post




    United States

    15-25 business days

    Priority Direct Mail

    United States

    15-25 business days


    15-25 business days to worldwide

    Expedited Shipping*

    15-25 business days to worldwide.

     * Expedited shipping and EMS shipping methods can not deliver to P.O Box addresses.

    Dear all customer, in 2022 , Due to the severe outbreak of the new crown virus, the delivery and logistics timeliness has been greatly affected, so the products you shop on this site will be affected, and some logistics will be extended. Thank you for your understanding.